- A discipline procedure is the mean by which rules are observed and standards are maintained.
- It provides a method of dealing with any shortcomings in conduct or performance and can help a person to become effective again.
- The procedure should be fair and effective and consistently applied Conformity by the employees to expectations of management in terms of standards of behavior and performance, code and conduct and desirable actions and behavior made known to them through formal or informal, written or verbal means
Why discipline is required ?
- Clarity of expectations Uniformity -> consistency -> predictability Stress reduction
- Reduction in distraction enabling to focus on core functions
- Leading to better performance
Good disciplinary procedure should be of the following
- Be in writing
- Say who they apply to if there are different rules for different groups
- Be non-discriminatory
- Provide for matters to be dealt with speedily
- Tell what action might be taken
- Specify authority levels
- Give employees an opportunity to explain
Disciplinary rules are effective when
- Employees participation in formulation of rules
- Psychological acceptance of employees
- There is agreement on methods of evaluation and determination of deviation
- Minimum time lag between occurrence of deviation and initiation of corrective mechanism
- Internal adherence of rules rather than external policing is achieved
Approaches to deal with deviations
- Traditional approach
- Judicial approach
- Humanitarian approach
- Alternative approach
- HR approach
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